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Customer-focused Strategy to create Customer Value
Retailer-focused Insight to build Shareholder Value
Our Mission
- Customer-focused Research and Analysis
- Consumer and Retail Insight and Strategy
- Leveraging three decades of consumer/retail experience and our 12-person nationwide field team of retail researchers.
Our Clients
- Retail
- Institutional Investors
- Energy
- Financial Services
- Tech/Telecom
Our Reputation
- Integrity. Insight. Results.
Our Recognition
Print
- Business Week
- Chain Store Age
- Energy Marketing
- Forbes
- Fortune
- Internet Retailer
- Investors Business Daily
- Los Angeles Times
- New York Times
- Nikkei
- Retail Bulletin (UK)
- Retailing Today
- Retail Traffic
- Supermarket News
- The Times (UK)
- USA Today
- Washington Post
- Wall Street Journal
- Women's Wear Daily
Electronic
- ABC
- BBC (UK)
- Bloomberg TV/Radio
- BusinessWeek TV
- CBS
- CNBC
- CNN
- Fox TV
- MarketWatch
- NBC
- NHK (Tokyo)
- NPR
- ThomsonReuters
- The Street.com
Published
Articles/Op-Eds
- AMA Marketing Management
- Barron’s
- Cellular Business
- Chain Store Age
- Chicago Tribune
- Los Angeles Times
- Nihon Sangyo Shimbum
- New York Times
- Public Utilities Fortnightly
- Stores Magazine (NRF)
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Our Fact Base
End-Consumers
- Quantitative Research
- Advanced Qualitative
- Outside-In Data
--Proprietary Insight |
Trade Customers
- Retailers
- Service Companies
- Developers
--Actionable Strategy |
Our Insights and Expertise
- GROWTH STRATEGY FOR CORPORATIONS
- Emerging Consumer Trends--and their impact on manufacturers and retailers
- Innovation Strategy and Execution--customer-focused innovation planning, based on "outside-in" insights
- Baby Boomer Needs and Preferences--ranging from health & wellness to "sandwich generation" financial planning
- Non-traditional Channel Planning--including Direct-to-Consumer (DTC) and Internet strategies
- Retail Location Strategies--Mall vs. Off-Mall, Lifestyle, Street and Mixed-Use development alternatives
- Japan and Asia/Pacific Markets--including market penetration, Joint Venture, and retail/channel strategies
- GROWTH STRATEGY FOR INSTITUTIONAL INVESTORS
- Investment Implications--and Opportunities--for leading Institutional Investors in Consumer Discretionary/Retail
- Holiday and Back-to-School Forecasts--Holiday Retail and BTS forecasts, conducted annually since 2001. For two years in a row, CGP's contrarian Holiday forecast has most accurately predicted actual sales.
- 2012 Back-to-School Forecast--Detailed forecast of BTS season for over 30 major broadline, apparel and specialty retailers
- Retail Growth Vectors Program--Now expanded for 2012, providing real-time traffic/transaction tracking each month, based on our multi-state field team and our proprietary retail database to identify new winners/losers
- Due Diligence/Expert Witness--Consumer/Retail, Pricing and Competitor analysis and testimony
CGP Holiday, BTS, Annual Forecast Accuracy
- CGP Retail Forecasts--Customer Growth Partners has been conducting Holiday, Back-to-School and Annual retail forecasts for over a decade, building on 25 years of demand forecasting experience
- CGP 2011 Holiday Forecast--CGP's 6.5% forecast, tracked just above the actual 5.8% , vs. the industry consensus of +2.8% growth
- CGP 2010 Holiday Forecast--CGP's +5% forecast, twice the 2% to 2.3% consensus, again proved the most accurate of 10 leading forecasters
- CGP 2009 Holiday Forecast--CGP's +2.4% forecast, compared to actual growth of +1.8%, beat consensus forecasts of flat to -2% growth
- CGP 2010 Annual Forecast--issued January 2010, called for +4.6% YOY growth, above the 2.5% consensus; actual 2010 sales growth was 4.9%.
- CGP 2012 Back to School Retail Forecast--issued July 7,calling for 3.4% YOY growth, vs. 3.7% actual
Our Focus
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